Protect your process by choosing the plan to suit you.

Assisted Support Plan
If your maintenance crew is quite capable and the instrumentation does not require specific, high-level expertise, then Assisted Support is for you. We will provide technician training for solid knowledge transfer, technical phone support during work hours and automatic software upgrades for non-feature addition versions. Assisted Support is for the maintenance department that has things well under control.

Preventative Plan
Why wait for a failure to put you business in a crisis situation? Keep your system up and running with a Preventative Maintenance agreement. It provides peace of mind through proactive, scheduled preventative maintenance visits performed by our factory-trained technicians and technical support during standard business hours. In addition, you receive discounts on spare parts and training.

Advanced Plan
The Advanced service contract provides an additional level of support beyond the preventative agreement. In addition to scheduled preventative maintenance visits, you have access to larger discounts on labor costs and faster onsite response time.